The Customer is Bothering Me!!
The Great Client Attitude Shift has happened. Your clients and patients don’t want to be told what to do and giving them more information will only go so far. Nutrition Managers and Dietitians also need to understand the psychology of their clients – what will help them or prevent them from adopting healthier habits.
In this opening session you will discover how attitudes and behaviours have changed and how you can increase your impact, avoid doing or saying the wrong thing to the wrong person, and increase your chances of making a lasting difference to you clients/patients.